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We ship via Fed Ex for small package shipments. On larger orders, we can ship via truck, sea, rail or air cargo depending on the needs of our customers.
Unless otherwise noted, items listed on this site will ship in 1 or 2 days. To take advantage of our full range, please plan ahead and order seasonal items early. Manufacturing takes time and can't be done overnight.
International orders are welcome. We ship everything ex Works form Galesburg, Michigan. We will use the forwarder of your choice or can ship with our prefered courrier Fed Ex. Sorry, we do not ship USPS (by Post) internationally.
Custom orders are welcome. Generally the time frame for production is 4 - 8 weeks depending on the item.
For customers located in the European Union, we ship all orders ex Works from our location in England. Please use our EU ordering website to place orders here.
Returns are accepted only for damaged items. All returns must be authorized. You can contact us either by email or telephone. Our helpful and friendly customer service team is available Monday through Friday from 9:00 AM to 5 PM EST (05:00 to 13:00 UTC).. |
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